Struggles inside the queer community and related struggles in a larger Essay

Struggles inside the queer community and related struggles in a larger society - Essay Example This "misunderstanding ourselves" is necessary to really know what we think of ourselves rather assuming what we are compelled to think by the community. This urge to know ourselves lead to struggle within and resultantly in the community we are living in. The feeling of being "furthest from oneself" leads a person to new grounds which are taboo for the community. Homosexuality is one of such grounds. "Attitudes toward homosexuality are generally in flux, partially as a result of increased political activism and efforts by homosexuals to be seen not as aberrant personalities but as differing from "normal" individuals only in their sexual orientation." (Encyclopedia Britanica, 2007) Still the comfort with which queers would like to move in most of the societies is a far fetched dream. When a queer is subjected to opposition from the community he balks under the pressure and either forfeit his inner desires or tailor them accordingly. Myers compare this with Foucault's concept of reverse discourse and says "the regulation of homosexuality has provoked unanticipated responses and counter representations, unforeseen pictures of difference and self conscious staging of deviance" (Myer 10) Therefore, queers are depicted as someone "different" and due to such an identity most of them tried to deviate from their inner call and join back in the main stream of community.

Personal Service Failure Story Essay Example | Topics and Well Written Essays - 1000 words

Personal Service Failure Story - Essay Example The check in time was scheduled at 9 p.m. on December 19, 201x. On that particular night, the weather was identifiably difficult with strong winds and a downpour of rain that made travelling from work to the hotel difficult. One therefore arrived at XYZ Hotel at exactly 9:45 p.m. and approached the front desk clerk to check-in through the previously made and paid reservation. Upon checking on the reservations and the room assignments, the front desk clerk apparently found out that the room previously reserved for me has been given to another guest who arrived earlier and needed the room due to the bad weather. After waiting for 30 minutes and since I did not arrive on time, they surmised that I would not arrive and gave the room to the other guest. Since the hotel was then fully booked for the night, without available rooms, the front desk clerk advised me to go to the next hotel (ABC Hotel), which is their affiliate hotel, which is several miles away. The service failure story is common in the hotel industry. The proximate cause of the failure to deliver the expected and appropriate service was the need to have abided by the reservation within a stipulated time frame, which differ depending on hotel policies. In this case, the hold time stipulated was just 30 minutes and if customers did not relay any message that they would be late but would come, the reserved rooms would be given to other guests who need it. In other hotels, the moment that the customers defaulted on the time of arrival, without giving prior notice or advise for any delay, the customer would already consider the reservation in default and could provide the previously reserved room to other guests. There was a failure on both parts regarding enhancing awareness for the hold time for reservation. Since I made the reservation one week ago, there was no apparent knowledge for any weather disturbances to occur on the date of booking. On